"Dublin City University (DCU) is situated on the North side of Dublin City and has over 1,300 bedrooms which are available for holiday makers once the students have vacated for the Summer months. We were looking for a company who could help us attract more leisure guests to the campus in June, July and August at lower cost of sale. We selected Trinity Hospitality as our digital partner and commissioned a brand new website and booking engine. We also signed up to their revenue management service which helps us identify the correct selling price for our rooms and maximise revenue for the short season we have available. Trinity Hospitality helped us every step of the way from initial workshops to launch of the website making it a seamless transition from the old site to the new and no detail was overlooked. We now have a fully responsive website with a simple booking path for our guests and we are delighted with the increased revenue being delivered. Trinity Hospitality continue to provide our SEO and digital marketing service and we would strongly recommend them to any hotel or campus operator looking to grow their online presence and secure more direct bookings through their website."
David Doyle, Sales and Marketing Manager
"From initial meeting with Joanna to planning, design and implentation of our new website, Trinity Hospitality have been fantastic to work with. Siobhan is a true professional, very knowledgeable and prompt in responses. She knows what needs to be done and just gets it done. Without a doubt this company know what they are doing in this ever changing and constantly evolving envoirnment. Excellent communication skills, easy to work with, very efficient and professional. I would have no hesitation in recomending this company to anyone. "
Teresa Devaney, Manager
"We started working with Trinity Hospitality in August this year and although it has been a short period of time, I'm completely confident it will have been one of the best decisions we made this year. Trinity have redesigned our Website and the comments we have received from guests have all been so complimentary about the layout, the flow and the ease of making bookings. Every member of the Trinity team we have worked with have been so professional, approachable, friendly and have a great knack of knowing, understanding and delivering what we want, when sometimes we don't really know ourselves. I would have no hesitation in recommending Trinity Hospitality Services to any business. "
Aisling Maher, Sales & Marketing Manager
"Since partnering with Trinity Hospitality in January 2015, I have been impressed by their level of commitment and professionalism. They are true experts in all areas of online distribution including FIT, OTAs, metasearch and digital marketing. I am delighted with the additional revenue that their service has generated for our hotel and look forward to a continued working relationship. I would highly recommend them for any hotel looking for support in this area. "
Paul Broderick, General Manager
"We’ve been working with Trinity Hospitality for around a year now and I have to admit we were a little sceptical about their claims of reducing our costs across in a number of key areas. However we have seen strong results from our merchant service solution to catering and cleaning supplies to light bulbs and electrical items. The team at Trinity completed an onsite audit to calculate the projected savings and then proactively introduced us to the recommended alternative suppliers. They’ve kept in touch over the course of the last year and if we’ve had a problem or on a rare occasion the savings haven’t materialised they’ve been straight on to our query and acted to ensure that we are in the best possible position. Overall Trinity offer a great service solution to helping companies like ours reduce our costs across multiple suppliers in a quick and easy step process."
Matthew Hayward, Operations Manager
“We have been dealing with Trinity Hospitality since spring 2012. They are rigorous and disciplined in their approach, and very professional to deal with. Having their roots in the hospitality industry; their specialist knowledge ensures that they understand the quality of the products, and what is appropriate for each property. They have identified some real savings for us and we hope that this is an on-going relationship.”
Des O'Dowd, Owner
“Having worked for 20 years in the hotel industry in Ireland it is refreshing to come across an organisation that has a shared vision with ourselves for business management.”
Jerry Russell, General Manager
“We’ve seen a considerable reduction in running costs. What we appreciate most about Trinity; they do not just arrange a supplier price and then forget about us.”
Shay O’ Loughlin, Financial Controller
"Mary Daly has been working with The Harlequin Hotel for a number of years now. We are more than happy to recommend Mary as she has always been professional, approachable and a complete pleasure to deal with and more importantly she has continued to grow our tour revenue and contracted many new groups for Harlequin. We would have no hesitation in recommending her to any hotel."
Martina Nicholson, Reservations Manager
"We find Trinity's Groups and Tours representation to be very professional and they deliver on their promise. Their contacts are priceless for a small independent hotel, allowing us to compete internationally for valuable business. We are delighted with their service which is tailored to suit our needs; allowing us to concentrate on our local markets."
Paul Gill, Owner
Right from the start, we were impressed with Trinity's efficient, professional manner - an approach that not only inspired confidence, but generated the results we were looking for. We needed to create a new website in addition to revenue management services. By partnering with Trinity we have been able to maximise our selling opportunities in the market place. Because of their years of experience they understand the industry. From their state of the art technical expertise to their helpful, knowledgeable, friendly team our experience with Trinity confirms to us that we've partnered with true leaders in the tourism industry."
Mailo Power, Director
"As an independent establishment, we identified the need, particularly in the times we are in , to forge a relationship with a larger presence in the marketplace. What we enjoy about our association with Trinity is that we can have all of the benefits of being part of a larger group but that we can also very much maintain our individual identity. We have found their support and expertise in developing our marketing approach to be extremely helpful. We like the fact that because of their involvement in many types of properties and markets that we can avail of their vast experience across a wide marketing mix. We have found Trinity to be at the cutting edge of development in terms of online business development, corporate sales and groups. We are very pleased with the level of business that we have received and we continue to strengthen our relationship as we develop new markets and strategies together. We are delighted with our decision to have partnered with them."
Elaine Brennan, General Manager